Terms of service

Guangzhou Yi Fu Network Technology Co., Ltd.  ·  Solkinis

Terms of Service

These Terms of Service govern your access to and use of the Solkinis website at solkinis.com and all purchases made through it. Please read them carefully before placing an order. By using this website or completing a purchase, you confirm that you have read, understood, and agreed to these terms.

Last Updated: May 31, 2026 Applies to: US  ·  CA  ·  AU  ·  UK solkinis.com
Important — Please Read Before Using This Website

These Terms of Service form a legally binding agreement between you and Guangzhou Yi Fu Network Technology Co., Ltd. (trading as Solkinis). Your statutory rights under the consumer protection laws of your country of residence are not affected by these terms and take precedence where applicable. If you do not agree to these terms, you must not use this website or place any order.

Contents
1. About Solkinis & These Terms 2. Eligibility to Use This Website 3. Products We Sell 4. Product Descriptions & Accuracy 5. Placing an Order 6. Order Acceptance & Contract Formation 7. Pricing, Currency & Taxes 8. Payment Terms & Security 9. Shipping & Delivery 10. Customs, Duties & Import Taxes 11. Returns, Refunds & Cancellations 12. Your Statutory Rights — United States 13. Your Statutory Rights — Canada 14. Your Statutory Rights — Australia 15. Your Statutory Rights — United Kingdom 16. Prohibited Uses of This Website 17. Intellectual Property 18. User-Submitted Content & Reviews 19. Third-Party Links & Services 20. Website Availability & Accuracy 21. Disclaimer of Warranties 22. Limitation of Liability 23. Data Protection & Privacy 24. Governing Law & Disputes 25. Changes to These Terms 26. Contact Us

1. About Solkinis & These Terms

The website solkinis.com is owned and operated by Guangzhou Yi Fu Network Technology Co., Ltd. (company registration number: 91440106MAKAB6WF5U), registered at #A506, 140–148 Tiyu E Rd, Tian He District, Guangzhou, Guangdong Province, 510000, China. The store trades under the name Solkinis and sells exclusively women's swimwear to individual consumers in the United States, Canada, Australia, and the United Kingdom.

These Terms of Service ("Terms") apply to your access to and use of solkinis.com, including all pages, product listings, checkout processes, and any communications with our customer support team in connection with an order or enquiry. These Terms apply whether you access the website on a desktop computer, mobile device, or any other device.

By browsing solkinis.com or completing a purchase, you confirm that you have read and agreed to these Terms. If you do not agree to any part of these Terms, you must stop using the website immediately and must not place an order.

Statutory Rights Preserved: Nothing in these Terms limits or excludes any right you have under the mandatory consumer protection laws of your country of residence. Where any clause in these Terms conflicts with a mandatory legal right you hold as a consumer, the applicable consumer law takes precedence.

2. Eligibility to Use This Website

To use solkinis.com and place an order, you must meet all of the following requirements:

You are at least 18 years of age, or the age of majority in your country or state of residence if that age is higher than 18.
You have a delivery address located in the United States, Canada, Australia, or the United Kingdom.
You are purchasing for personal use only and are not acting as a commercial reseller, distributor, or agent.
All information you provide to us — including your name, address, email address, and payment details — is accurate, current, and complete.
You are using the website for lawful purposes only and in compliance with all applicable laws in your jurisdiction.
You have not previously been refused service by Solkinis for a material breach of these Terms.

We sell exclusively to individual end consumers. We do not offer wholesale pricing, trade accounts, or bulk supply arrangements through this website. We reserve the right to decline orders that we reasonably suspect are placed for commercial resale purposes.

3. Products We Sell

Solkinis sells women's swimwear exclusively. All products listed on solkinis.com are physical goods — there are no digital downloads, subscriptions, or service-based offerings available for purchase on this website.

Our current product range includes the following categories available through the navigation at solkinis.com:

Bikini Sets (Two-Piece)
Three-Piece Bikini Sets
One-Piece Swimsuits
Swimwear Cover-Ups
Resort Wear
Women's Swimwear (General)

All products sold on solkinis.com are intended for adult women only. We do not sell children's swimwear, men's swimwear, or any product category unrelated to women's swimwear and beach apparel. We do not sell counterfeit or unlicensed goods. For details on our product sourcing and authenticity standards, please see our Product Authenticity Policy.

We reserve the right to modify, discontinue, or stop selling any product at any time without prior notice. We also reserve the right to limit quantities of any product per customer or per order where necessary.

4. Product Descriptions & Accuracy

We make every reasonable effort to ensure that all product information on solkinis.com is accurate, complete, and up to date at the time of publication. Each product listing includes the following information where applicable:

Product name and full description
Fabric composition and material details
Available sizes, colours, and style variants
Care and washing instructions
Structural features (e.g. padding, underwire, lining, built-in support)
Price displayed in USD

Colour rendering: Product photographs are taken under studio conditions and are representative of the actual item. However, colour appearance may vary slightly depending on your device's screen calibration, brightness settings, and colour profile. We do not consider minor colour variation caused by screen rendering to constitute a product mismatch.

Sizing: Sizing at Solkinis follows the international sizing guide published on our Size Guide page. We strongly recommend reviewing this guide before purchasing. Swimwear is subject to the hygiene return restriction described in Section 11; selecting the correct size before ordering is important.

Errors and corrections: Despite our best efforts, product listings may occasionally contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any such errors at any time without prior notice. If an error affects a confirmed order, we will notify you as promptly as possible and offer you the option to proceed at the correct terms or receive a full refund.

5. Placing an Order

When you place an order on solkinis.com, you are making an offer to purchase the selected products at the listed price, subject to these Terms. The order process works as follows:

1
Select your product(s)

Choose the product, size, colour, and quantity on the product page and add items to your cart.

2
Review your cart

Check the items, quantities, and sizes in your cart before proceeding. Changes can be made at this stage.

3
Enter your delivery and payment details

At checkout, provide your delivery address and choose your payment method. All material purchase terms — including the total price and applicable shipping costs — are displayed at this stage, before you complete the purchase.

4
Submit your order

Clicking the final "Place Order" or equivalent confirmation button constitutes your offer to purchase. At this point you are legally agreeing to these Terms and authorising payment.

5
Order confirmation email

You will receive an automated order confirmation email to the address you provided. This email is an acknowledgement of receipt of your order, not an acceptance. Please see Section 6 for when a binding contract is formed.

Please ensure that all information you provide at checkout — particularly your delivery address and email address — is accurate and complete. Solkinis is not responsible for failed deliveries or missed communications resulting from inaccurate information provided by the customer.

6. Order Acceptance & Contract Formation

Your order constitutes an offer to purchase from Solkinis. A binding contract between you and Guangzhou Yi Fu Network Technology Co., Ltd. is not formed at the point you submit your order or receive an automated order acknowledgement. The contract is formed when we dispatch your order and send you a dispatch confirmation email containing your tracking information.

We reserve the right to decline or cancel any order before dispatch, including but not limited to the following circumstances:

The product ordered is out of stock or has been discontinued
A pricing or product listing error has been identified
Payment has been declined or flagged as potentially fraudulent
The delivery address is outside our shipping destinations
The order exceeds reasonable per-customer quantity limits
The order appears to have been placed for commercial resale

If we cancel your order before dispatch, you will be notified by email and any payment taken will be refunded in full within 7 business days to the original payment method. We will not dispatch a substitute product without your prior consent.

7. Pricing, Currency & Taxes

All product prices displayed on solkinis.com are in United States Dollars (USD). The price you see on the product page, plus the shipping cost confirmed at checkout, is the total amount you will pay to Solkinis. There are no additional handling fees, surcharges, or hidden charges added at any point in the purchase process.

Customers in Canada, Australia, and the United Kingdom will be billed in USD. Your bank or card provider applies the exchange rate at the time of the transaction. Solkinis has no involvement in and receives no benefit from any currency conversion fees charged by your financial institution.

We reserve the right to adjust prices at any time without prior notice. Price changes do not affect orders that have already been confirmed and dispatched. If a price is displayed in error, we will notify you before processing your order and give you the option to proceed at the correct price or cancel for a full refund.

Import Taxes & Duties (not charged by Solkinis): Solkinis does not collect or remit import duties, GST, HST, VAT, or other destination-country taxes on international orders. Depending on the value of your order and the regulations of your country's customs authority, such charges may be assessed upon import and are your responsibility. Full details are in our Customs & Duties Policy.

8. Payment Terms & Security

Payment for all orders must be made in full at the time of purchase. We do not offer deferred payment, instalments, or credit terms directly through solkinis.com. All payment transactions are processed through payment gateways available at checkout, which comply with the Payment Card Industry Data Security Standard (PCI-DSS) at Level 1 — the highest available certification for payment security.

Solkinis does not directly collect, store, or have access to your full card number, expiry date, or CVV security code. This sensitive payment data is transmitted directly to the payment processor using SSL/TLS encryption. All checkout pages are served over HTTPS.

By submitting an order, you confirm that:

You are the authorised holder of the payment method you are using, or have explicit permission from the holder
All billing information you have provided is accurate and truthful
Your payment method has sufficient funds or credit available to cover the order total

If a payment is declined, no charge is applied and your order will not be processed. We reserve the right to cancel an order if we have reasonable grounds to suspect fraudulent activity. In such cases, we will notify you by email.

For a full overview of accepted payment methods and related terms, see our Payment Policy.

9. Shipping & Delivery

Solkinis ships exclusively to the United States, Canada, Australia, and the United Kingdom. Orders to any other destination will not be accepted or fulfilled. All shipments include tracking, and a tracking number will be provided by email once your order has been dispatched. You can monitor your shipment at solkinis.com/apps/parcelpanel.

Destination Processing Time Estimated Transit Tracking
United States 1–3 business days 3-7 business days Included
Canada 1–3 business days 3–7 business days Included
Australia 1–3 business days 3–7 business days Included
United Kingdom 1–3 business days 3–7 business days Included

Estimated delivery windows are calculated in business days from the date of dispatch, not the date of order. Delivery estimates are not guaranteed. Actual delivery times may vary due to customs clearance procedures, carrier workloads, public holidays, or events beyond our control.

Risk of loss: Risk of loss and damage to goods transfers to you at the point the carrier takes possession of the shipment from us. If your order is damaged in transit, please retain the original packaging and contact us at customercare@solkinis.com with photographs of the damage within a reasonable time of receiving the parcel.

If your order has not arrived within the estimated delivery window, please check your tracking information first. If there is no update or your parcel appears lost, contact us at customercare@solkinis.com. For complete shipping terms, refer to our Shipping Policy.

10. Customs, Duties & Import Taxes

All orders from Solkinis are shipped from China. When a parcel enters a destination country, it may be subject to customs inspection and the assessment of import duties, taxes (such as VAT, GST, or HST), and brokerage fees by the destination country's customs authority. These charges are not included in the amount you pay to Solkinis.

Customer responsibility: Any import duties, taxes, and fees assessed by customs authorities are the sole responsibility of the customer and must be paid directly to the relevant authority or carrier before or at the time of delivery, as required by local law. Solkinis has no ability to predict, guarantee, or control the specific charges that a customs authority may apply.

Accurate customs declarations: Solkinis provides accurate customs declarations on all shipments, correctly stating the contents and declared value of each parcel. We do not under-declare the value of goods or falsely describe shipment contents for any reason. Requests from customers to do so will be declined.

Uncollected parcels: If a parcel is held by customs or returned to us because a customer declined to pay import charges, Solkinis reserves the right to deduct return shipping costs and any related charges from the refund amount. Solkinis is not responsible for losses arising from a customer's failure to pay applicable customs duties.

For country-specific information on import duty thresholds, please review our Customs & Duties Policy.

11. Returns, Refunds & Cancellations

Solkinis accepts change-of-mind returns within 30 calendar days from the date of delivery for orders shipped to all four of our destination countries. To be eligible for a return, items must be in their original, unworn, unwashed condition with all tags attached and hygiene liners intact and undisturbed.

Return Window
30 days from delivery
Refund Method
Original payment method
Processing Time
Within 7 business days
Faulty / Misdescribed
Full remedy, no time limit

Hygiene exclusion: For hygiene and health reasons, we cannot accept returns of swimwear where the hygiene liner has been removed, disturbed, or the item has been worn. This restriction is consistent with consumer protection legislation in all our destination countries, which permits sellers to exclude returns of intimate apparel for hygiene reasons once the hygiene seal has been broken. This exclusion does not apply to faulty or significantly misdescribed items.

Faulty or misdescribed items: If you receive a product that is faulty, damaged in transit, or materially different from its description on the website, you are entitled to a full remedy regardless of the standard 30-day window. Please contact customercare@solkinis.com with your order number and photographs of the issue within a reasonable time of receiving the item.

Order cancellations: You may request cancellation of an order before it has been dispatched by contacting us as soon as possible at customercare@solkinis.com. Once an order has been dispatched and is in transit, it cannot be cancelled, but you may initiate a return in accordance with our return policy once it has been delivered.

These terms operate alongside your statutory rights described in Sections 12 to 15, which take precedence where applicable. Full return and refund terms are published in our Refund & Return Policy.

Mandatory Consumer Rights by Country

Your Statutory Rights — Sections 12 to 15

The rights described in Sections 12 to 15 are granted to you by the consumer protection laws of your country. They exist independently of and cannot be overridden by anything in these Terms of Service. Where these Terms impose a lesser standard than your statutory rights, your statutory rights apply.

12. Your Statutory Rights — United States

US customers are protected by federal and state-level consumer protection laws that apply to international sellers shipping to the United States.

Federal Trade Commission (FTC) Act: Prohibits unfair or deceptive acts and practices in commerce. We comply fully — all product descriptions, pricing, and promotional claims on solkinis.com are truthful and not misleading.

FTC Mail, Internet, or Telephone Order Merchandise Rule: Requires us to ship within the timeframe we specify or notify you promptly of any delay and provide you the option to cancel for a full refund. We comply with this rule in full for all US orders.

California Consumer Privacy Act (CCPA/CPRA): California residents have the right to know what personal data we collect, request deletion of their data, and opt out of the sale of personal information. Solkinis does not sell personal data. Details are in our Privacy Policy.

State consumer protection laws: Most US states have consumer protection statutes that prohibit deceptive business practices. These laws apply to your transactions with Solkinis and are not displaced by any clause in these Terms.

13. Your Statutory Rights — Canada

Canadian customers are protected by both federal and provincial consumer protection legislation applicable to distance contracts made with online retailers.

Competition Act (Canada): Prohibits misleading advertising, false representations, and deceptive marketing. All product listings and promotions on solkinis.com accurately describe the goods being sold.

Provincial consumer protection legislation: Applicable provincial laws — including the Consumer Protection Act (Ontario), the Business Practices and Consumer Protection Act (British Columbia), and equivalent legislation in other provinces — govern distance sales contracts and require disclosure of all material terms before purchase. We comply with these requirements on every product page and at checkout.

Right to cancel (Quebec): Consumers in Quebec have specific rights regarding the cancellation of distance contracts under the Consumer Protection Act (Quebec, Chapter P-40.1). These rights are not affected by these Terms.

Privacy (PIPEDA): The Personal Information Protection and Electronic Documents Act governs how we handle the personal data of Canadian customers. See our Privacy Policy for full details.

14. Your Statutory Rights — Australia

Australian customers have strong, non-waivable rights under the Australian Consumer Law (ACL), contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth). These apply to all goods sold to Australian consumers regardless of where the seller is based.

Consumer Guarantees: Goods must be of acceptable quality, match their description, be fit for any disclosed purpose, and correspond to any sample or demonstration. These guarantees cannot be excluded by any clause in these Terms.

Remedies for major failures: If a product has a major failure (e.g. is significantly different from its description or has a serious defect), you may choose a replacement, repair, or full refund. For minor failures, we may choose between offering a repair, replacement, or refund, provided we do so within a reasonable time.

ACL and the hygiene return restriction: Our hygiene-based return restriction (Section 11) does not override your ACL rights for faulty or significantly misdescribed goods. Those rights apply regardless of whether the hygiene liner has been removed.

Australian Consumer Law notice: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

15. Your Statutory Rights — United Kingdom

UK customers benefit from comprehensive statutory protections under UK consumer law that apply to all distance contracts made with Solkinis.

Consumer Rights Act 2015: Goods must be of satisfactory quality, fit for purpose, and as described. If goods do not conform at the time of delivery, you have a 30-day short-term right to reject goods and receive a full refund. After 30 days, you retain the right to a repair or replacement (and a refund if these are not possible or not performed within a reasonable time).

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR 2013): You have a 14-day statutory right to cancel a distance contract from the day you receive the goods, without giving a reason. Following a valid cancellation notice, you have a further 14 days to return the goods. We will refund the purchase price within 14 days of receiving the returned goods or evidence of return. You are responsible for the direct cost of returning goods unless we agree otherwise.

Hygiene exemption under CCR 2013: Under Regulation 28(3) of the CCR 2013, the 14-day cancellation right does not apply to goods that have been unsealed after delivery where they are not suitable for return for health or hygiene reasons. This applies to swimwear where the hygiene liner has been removed. This exemption does not affect your rights under the Consumer Rights Act 2015 for goods that are faulty or misdescribed.

UK GDPR & Data Protection Act 2018: Your personal data is handled in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. See our Privacy Policy for full details.

16. Prohibited Uses of This Website

You may use solkinis.com only for lawful purposes and in a manner consistent with these Terms. The following uses are strictly prohibited:

Engaging in or facilitating any illegal activity under applicable law
Transmitting or uploading malicious code, viruses, worms, or any harmful software
Attempting to gain unauthorised access to any part of the website, servers, or databases
Scraping, harvesting, or extracting data from the website without our express written permission
Using automated tools (bots, crawlers, scripts) to interact with the website in a way that disrupts its operation
Submitting false, fraudulent, or misleading orders or enquiries
Impersonating another person or entity, or misrepresenting your affiliation with a person or entity
Reproducing, copying, or redistributing any website content for commercial purposes without permission
Interfering with or disrupting the integrity or performance of the website or its infrastructure
Using the website to send unsolicited communications (spam) to any person

We reserve the right to suspend or permanently terminate access to solkinis.com for any user who violates these prohibitions, without prior notice and without liability. We may also report unlawful activity to the relevant authorities.

17. Intellectual Property

All content on solkinis.com — including the Solkinis name and logo, all product photography, product descriptions, website copy, graphics, design layouts, icons, colour schemes, and the overall visual presentation of the website — is the intellectual property of Guangzhou Yi Fu Network Technology Co., Ltd. or is used under valid licence.

You may not copy, reproduce, republish, upload, post, transmit, distribute, adapt, or commercially exploit any content from solkinis.com, in whole or in part, without obtaining our express prior written consent. Viewing website content for personal shopping purposes is permitted.

Trademarks: "Solkinis" and any associated logos or brand identifiers are the proprietary marks of Guangzhou Yi Fu Network Technology Co., Ltd. You may not use these marks in any context — including in search engine advertising, social media, product listings, or domain names — without our prior written permission.

If you believe any content on solkinis.com infringes your intellectual property rights, please contact us at customercare@solkinis.com with full details of your claim and the content in question.

18. User-Submitted Content & Reviews

If you submit any content to Solkinis — including product reviews, feedback, enquiry messages, photographs, or suggestions — you grant Guangzhou Yi Fu Network Technology Co., Ltd. a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, adapt, publish, translate, and distribute that content for legitimate business purposes, including marketing and product improvement.

By submitting content, you confirm that:

The content is your own original work or you have the right to submit it
The content does not infringe the intellectual property, privacy, or other rights of any third party
The content does not contain unlawful, offensive, defamatory, or misleading material
Product reviews reflect your genuine experience with the product

We reserve the right to remove any user-submitted content that violates these Terms or that we consider to be harmful, false, defamatory, or otherwise inappropriate. We do not manipulate, filter, or selectively publish product reviews in a way that misrepresents the genuine experiences of our customers.

19. Third-Party Links & Services

solkinis.com may contain links to third-party websites or reference third-party services (including, for example, parcel tracking through ParcelPanel, payment processors, and social media platforms). These links are provided for reference and convenience only.

Solkinis does not endorse, control, or accept any responsibility for the content, privacy practices, accuracy, or legality of any third-party website or service that we link to. Accessing third-party websites is entirely at your own risk and is subject to the terms and privacy policies of those third parties.

Payment processors: Payment transactions on solkinis.com are processed by third-party payment gateways operating under their own terms and privacy policies. By completing a purchase, you also agree to those processors' applicable terms.

The inclusion of any link on solkinis.com does not imply our approval, endorsement, or recommendation of the linked website, its operator, or any products or services available through it.

20. Website Availability & Accuracy

We aim to keep solkinis.com available at all times, but access to the website may occasionally be interrupted due to scheduled maintenance, technical issues, or events beyond our control. We do not guarantee uninterrupted or error-free access to the website, and we are not liable for any loss or inconvenience caused by temporary unavailability.

We make every reasonable effort to ensure all information on the website — including product descriptions, prices, stock levels, and policy content — is accurate and up to date. Despite these efforts, errors may occasionally occur. We reserve the right to correct any errors at any time without prior notice, including after an order has been placed where a pricing or product error has been identified.

The website is intended for use by customers in the United States, Canada, Australia, and the United Kingdom. We make no representation that any content on solkinis.com is appropriate or available for use in any other country, and accessing the website from a jurisdiction where its content may be unlawful is at your own risk.

21. Disclaimer of Warranties

To the fullest extent permitted by applicable law, solkinis.com and all content, tools, and features on it are provided on an "as is" and "as available" basis. We make no warranty or representation, express or implied, that the website will operate without interruption or errors, that any defects will be corrected, or that the website or its servers are free of viruses or other harmful components.

This disclaimer applies only to the website and its operation — it does not affect your rights regarding the physical products you purchase from us, which are subject to the consumer protections described in Sections 12 to 15 and to our published Refund & Return Policy.

Note for Australian customers: Nothing in this section excludes any guarantee, condition, or warranty implied by the Australian Consumer Law that cannot be lawfully excluded. Our liability for any breach of such a guarantee is limited only to the extent permitted by the ACL.

22. Limitation of Liability

To the fullest extent permitted by applicable law, Guangzhou Yi Fu Network Technology Co., Ltd. shall not be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or in connection with your use of solkinis.com, any products purchased from us, or any failure of a product to perform as expected, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you in respect of any and all claims arising from or in connection with a product purchase or your use of solkinis.com shall not exceed the total amount you paid for the specific product or products giving rise to the claim.

Exclusions — these limitations do not apply to:

Death or personal injury caused by our negligence
Fraudulent misrepresentation or fraud
Any liability that cannot be excluded or limited under the consumer protection laws of your jurisdiction
Your statutory rights under Australian Consumer Law, UK Consumer Rights Act 2015, or equivalent legislation

The limitations in this section apply only to the extent permitted by the law of your country of residence. Where mandatory consumer protection laws impose a higher standard of liability, those laws take precedence.

23. Data Protection & Privacy

When you use solkinis.com or place an order, we collect and process certain personal data about you in order to fulfil your order, communicate with you, and comply with applicable legal obligations. Guangzhou Yi Fu Network Technology Co., Ltd. is the data controller for this personal data.

We handle personal data in accordance with the applicable data protection laws of each country we serve, including the CCPA/CPRA (California, US), PIPEDA (Canada), the Australian Privacy Principles under the Privacy Act 1988 (Australia), and the UK GDPR and Data Protection Act 2018 (United Kingdom).

By using this website, you consent to our processing of your personal data as described in these Terms and in our Privacy Policy. Please read the Privacy Policy before placing an order — it explains in full what data we collect, how we use it, how long we keep it, who we share it with, and how you can exercise your data rights.

For information about cookies and tracking, see our Cookie Policy.

24. Governing Law & Dispute Resolution

These Terms of Service are governed by the laws of the People's Republic of China, subject always to the mandatory consumer protection rights that apply in your country of residence, which take precedence where they impose a higher or conflicting standard.

Resolving disputes — our first step: We encourage customers to contact us directly in the first instance for any complaint or concern about an order, product, or our policies. Most issues can be resolved quickly through direct communication. To reach us, email customercare@solkinis.com, call +86 134 1350 2606, or submit your query through our Contact Page. We commit to acknowledging all complaints within one business day.

United States

US customers may contact the FTC, CFPB, or their state attorney general's office if they believe applicable consumer laws have been violated.

Canada

Canadian customers may contact the Competition Bureau Canada or their provincial consumer protection office if a dispute cannot be resolved directly.

Australia

Australian customers may contact the ACCC or their state or territory consumer protection body if a dispute cannot be resolved directly with us.

United Kingdom

UK customers may refer unresolved disputes to an appropriate Alternative Dispute Resolution (ADR) scheme. We will engage with a recognised ADR provider upon request.

25. Changes to These Terms

We reserve the right to update or amend these Terms of Service at any time to reflect changes in our business operations, applicable laws, or regulatory requirements. The revised Terms will be published at solkinis.com/policies/terms-of-service with an updated "Last Updated" date.

For minor amendments — such as corrections to spelling or grammar, or clarification of existing provisions — no advance notice will be given. For material changes that affect your rights as a customer, we will aim to provide reasonable advance notice where practicable, by publishing a notice on the website or by emailing customers with active accounts.

Your continued use of solkinis.com or placing of a new order following the publication of updated Terms constitutes your acceptance of those updated Terms, to the extent permitted by applicable law. If you do not agree to the updated Terms, you must stop using the website and must not place further orders.

26. Contact Us

If you have any questions, concerns, or complaints regarding these Terms of Service or your experience with Solkinis, please contact our customer support team using any of the channels below. We are committed to responding to all enquiries within one business day during published business hours.

Business Hours
Mon–Fri, 09:00–18:00 GMT+8
Registered Business Address

Guangzhou Yi Fu Network Technology Co., Ltd.
#A506, 140–148 Tiyu E Rd, Tian He District, Guangzhou, Guangdong Province, 510000, China
Company Registration: 91440106MAKAB6WF5U

Terms of Service  ·  Solkinis  ·  Operated by Guangzhou Yi Fu Network Technology Co., Ltd.
Last Updated: May 31, 2026  ·  customercare@solkinis.com  ·  +86 134 1350 2606  ·  Contact Us