Last updated: April 9, 2026
At Solkinis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide a smooth and personalized shopping experience.
Information You Provide
When you interact with us, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely via third-party providers)
- Messages sent through our contact form or email
Automatically Collected Information
When you browse our site, we may collect:
- IP address
- Device and browser information
- Pages viewed, time spent, and interactions
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Communicate order updates and responses
- Improve website performance and user experience
- Personalize product recommendations
- Send marketing emails (only if you opt in)
- Prevent fraud and ensure security
3. Sharing Your Information
We only share your information when necessary to operate our business.
This may include:
- Shopify (our e-commerce platform)
- Payment providers (e.g. PayPal, credit card processors)
- Shipping and logistics partners
- Marketing and analytics tools (e.g. Google, Meta)
These partners only use your data as required to provide their services.
We do not sell your personal information.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep your cart and preferences saved
- Understand how customers use our site
- Improve marketing performance
You can disable cookies through your browser settings at any time.
5. Your Rights
Depending on your location (US, EU, etc.), you may have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
- Request data portability
To exercise your rights, contact us at:
customercare@solkinis.com
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Provide customer service
- Meet legal and regulatory requirements
7. Security
We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. International Data Transfers
Your information may be processed outside your country, including in the United States or other jurisdictions where our service providers operate.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
11. Contact Us
For any inquiries regarding your privacy or data, please reach out to our support team:
Email: customercare@solkinis.com
Our team will reach out to you within 24 hours.