We aim to get your order to you quickly and smoothly, so you can step into the moment without delay.
Shipping Destinations
We currently ship to addresses within the United States only. Shipping destinations may be expanded in the future as our services continue to grow.
Shipping Rates
Standard Shipping: US$6.90
Free Shipping on orders of US$99 or more
Processing Time
Orders are typically processed within 1–3 business days.
Processing times may be extended during peak seasons or promotional periods.
Shipping Time
Estimated delivery time is 7–12 business days after shipment, depending on the destination.
Delivery times are estimates and may vary due to external factors.
Tracking Information
Tracking details will be provided via email once the order has been shipped.
Please allow 1–2 business days for tracking updates to appear.
Delays & Delivery Issues
Once an order has been shipped, it is handled by the carrier.
Delays may occur due to customs clearance, weather conditions, or carrier-related issues.
If a package is marked as delivered but not received, customers are advised to contact the carrier first.
If further assistance is needed, please contact us.
Incorrect Address
Orders shipped to incorrect or incomplete addresses provided by the customer may not be eligible for reshipment or refund.
Questions?
If you have any questions about our Shipping Policy, please contact us at customercare@solkinis.com.
We'll get back to you within 1–2 business days.