Solkinis is an online women's swimwear store owned and operated by Guangzhou Yi Fu Network Technology Co., Ltd., registered in Guangdong Province, China. All orders are dispatched from our fulfilment location in China and shipped directly to customers in the United States, Canada, Australia, and the United Kingdom.

Because every order is an international shipment crossing a customs border, import duties, taxes, and fees may be assessed by the customs authority of your destination country before or at the point of delivery. These charges are the sole responsibility of the recipient — they are not included in the price you pay at checkout, and they are not charged or collected by Solkinis.

We are fully transparent about this. We do not undervalue shipments, mis-describe goods, or take any other action intended to help customers avoid legitimate customs charges. All commercial invoices and customs declarations are completed accurately and honestly, as required by Chinese export law and the import regulations of each destination country.

When goods are imported from another country, the destination country's customs authority may levy one or more of the following charges. These are government-imposed and collected directly by the carrier, postal service, or customs broker on behalf of the relevant authority — not by Solkinis.

• Import Duty (Customs Duty): A tariff applied to the value of the goods, based on their Harmonised System (HS) tariff classification code. The duty rate varies by product type and destination country.
• Value-Added Tax (VAT) / Goods and Services Tax (GST): A consumption tax applied to imports in Australia (GST), the United Kingdom (VAT), and Canada (GST/HST). The rate is applied to the value of the goods plus any import duty already assessed.
• Sales Tax (US): Certain US states collect use tax on imported goods. This is less common for low-value parcels but may apply in some circumstances depending on state law.
• Brokerage or Handling Fees: Carriers and courier services sometimes charge an administrative fee for clearing goods through customs on your behalf. These fees are set by the carrier — not by us — and are separate from the duty and tax amounts.
• Inspection Fees: On rare occasions, customs authorities may physically inspect a parcel and charge a fee. This is uncommon for standard swimwear orders but is outside our control.

Import duties and taxes are generally calculated using the Customs Value of the shipment — which is typically the transaction value, meaning the price you actually paid for the goods as shown on the commercial invoice. Additional components such as shipping costs and insurance may be included in the customs value depending on the destination country's valuation method.

The standard formula used by most customs authorities is:

For example: if your order value is USD $120 and the applicable duty rate is 12% with a GST of 10%, the import duty would be approximately USD $14.40, and GST would be assessed on USD $134.40, giving approximately USD $13.44 in GST. Total additional charges: approximately USD $27.84. These figures are illustrative only — actual rates vary by country and HS code.

Customs valuations are determined by the destination country's customs authority, not by Solkinis. We declare the true transaction value on all commercial invoices. We do not accept requests to undervalue or misrepresent goods on customs documentation.

Every country we ship to has a de minimis threshold — a minimum order value below which import duties and/or taxes are not charged. Orders below this threshold are typically released by customs without any duty or tax assessment. However, this threshold applies per individual shipment, not per order, and may be subject to change by government policy at any time.

The table below shows the current de minimis thresholds for each country we ship to. These figures are as accurate as possible at the time this policy was last updated but may have changed. Always check the official customs authority website for your country for the most current information.

We take our customs documentation obligations seriously and are committed to full compliance with both Chinese export regulations and the import laws of every country we ship to. The following practices apply to all Solkinis shipments.

• Accurate declared value: All commercial invoices state the actual transaction value of the goods — the price you paid at checkout in USD. We do not declare a lower value to reduce customs charges, as this constitutes customs fraud under the laws of all destination countries.
• Accurate product description: Goods are described on customs documentation as they are: women's swimwear. We do not mislabel products as gifts, samples, or anything other than what they actually are.
• Correct HS tariff classification: We apply the appropriate Harmonised System (HS) tariff code based on the actual product — typically within HS Chapters 61 or 62 for knitted or woven clothing. We do not apply incorrect codes to obtain a lower tariff rate.
• No gift declarations: We do not mark commercial orders as gifts. This applies regardless of whether the order is intended as a gift by the purchaser. Customs fraud is a serious legal offence and we will not participate in it.
• Country of origin declared: All goods are declared as originating from China, which is their actual country of manufacture. We do not misrepresent country of origin.

Customs clearance is performed by the destination country's government authority and is entirely outside our control. Most parcels clear customs electronically within 24–48 hours of arrival. However, customs authorities may hold a parcel for additional inspection or documentation review, which can add several business days to the delivery timeline.

Common reasons a parcel may be held at customs include: the shipment being selected for random physical inspection, a discrepancy in the declared value or description (this is why accurate documentation matters), the shipper or recipient appearing on a customs risk-assessment list, or peak periods such as public holidays during which customs processing volumes are high.

Our published estimated delivery timelines of 7–10 business days from dispatch do not account for additional time spent in customs clearance. In most cases, clearance is fast and has no visible impact on your delivery. In cases where clearance takes longer, the tracking information on our order tracking page will show your parcel's status at the customs facility.

Parcels refused due to customs duty costs: You are not entitled to a refund if you refuse delivery or decline to pay the customs charges assessed by your country's customs authority. By placing an order on solkinis.com, you acknowledge and accept that import duties and taxes may be levied and that you are responsible for paying them. A refusal to pay customs charges is not a valid reason for a return or refund under our Refund Policy.

Parcels seized or destroyed by customs: In the very rare event that a parcel is seized or destroyed by a customs authority (for example, if a prohibited item is found in the parcel, or if a shipment is seized due to suspected fraud), we are not liable for the loss of the goods unless the seizure is directly caused by an error in our customs documentation. All our products are standard women's swimwear with no prohibited components, and we prepare all documentation accurately, making seizure an extremely unlikely outcome.

Parcels returned to sender: If a parcel is returned to us because it could not clear customs (for example, due to an incorrect address or because the recipient did not respond to the customs authority's request for documentation), we will contact you to arrange re-shipment at your cost. We are not able to issue a refund for orders that are returned to sender due to circumstances within the customer's control.

Extended customs holds: If customs is holding your parcel and requesting additional documentation from you — such as proof of purchase or identification — you must respond to that request promptly. We are not responsible for parcels that are abandoned or destroyed by customs because the recipient failed to provide required documentation.

If you return an item to Solkinis and you paid import duties or taxes when it was delivered to you, you may be entitled to a refund of those charges from your country's customs authority. This process — known as a drawback or duty relief claim — is separate from the product refund we issue and is administered by the relevant government authority in your country, not by us.

We will provide you with any documentation we hold that may assist your claim — such as a copy of the original commercial invoice and confirmation that the return was received and processed by us. To request this documentation, contact us at customercare@solkinis.com.

• United States: You may be able to claim a duty drawback through US CBP for goods that are returned and exported within the timeframe allowed. Contact CBP or a licensed customs broker for guidance at cbp.gov.
• Canada: CBSA allows refund or abatement of duties and taxes on returned goods in certain circumstances. Submit form B2 (Request for Adjustment) or contact CBSA at cbsa-asfc.gc.ca.
• Australia: You may claim a refund of import GST paid on goods that are returned to the overseas supplier. Contact the Australian Border Force or your freight forwarder for guidance at abf.gov.au.
• United Kingdom: You may be entitled to a refund of import VAT and customs duty on returned goods under HMRC's Customs Procedure Codes for returned goods relief. Visit gov.uk for the procedure.